About
I have a very good mix of administrative/commercial knowledge achieved thanks to my work experience and on the other hand I have technical training, both things allow me to apply logic and analysis to face any challenge that comes my way.
Curious, practical and decisive are words that could describe me perfectly.
I enjoy tasks that at first glance seem impossible to solve.
I always find a way to simplify and/or automate processes to achieve my goals in the shortest time and in the best way.
Bachelor's Degree in Computer Science
- Birthday: May 1979
- City: Buenos Aires, Argentina
- Relocation: Available
- Age:
- Principal skills: Data Analyst/Developer
- Freelance: Available
Analysis and problem-solving: I approach every challenge with an analytical and creative mind, seeking innovative and efficient solutions.
Curiosity and proactivity: I am passionate about learning and exploring new ideas, always seeking opportunities to improve and optimize processes.
Results-oriented: I have a strong commitment to achieving goals, working efficiently and effectively to reach them in the shortest time possible.
Skills
In my professional journey, I've consistently strived to approach challenges with enthusiasm and dedication. With a solid foundation in Computer Science, I have honed both my technical expertise and interpersonal skills. Whether it's devising innovative solutions or collaborating effectively within a team, I am driven by a passion for continual growth and excellence.
Now, let me delve into my hard and soft skills that have contributed to my success.
Resume
Welcome to my resume section!
Below you'll find an overview of my professional journey, highlighting my skills, experiences, and achievements.
For a detailed resume, please contact me.
Sumary
Mauro Pitaluga
Coffee in one hand, solutions in the other. Making the impossible seem easy is my specialty. Ready to learn the secret? Keep reading.
I am a Systems professional with a focus on management, sales, and technology.
My technical background and work experience have allowed me to develop a solid mix of skills:
Problem Analysis and Resolution: I approach each challenge with an analytical and creative mindset, seeking innovative and efficient solutions.
Curiosity and Proactivity: I am passionate about learning and exploring new ideas, always looking for opportunities to improve and optimize processes.
Results-Oriented: I have a strong commitment to achieving goals, working efficiently and effectively to meet them in the shortest possible time.
I am excited about challenging projects that allow me to test my skills and contribute to the team’s success.
Keywords: Management, Sales, Technology, Analysis, Problem Solving, Curiosity, Proactivity, Results-Oriented, Efficiency, Effectiveness.
Education
Bachelor's Degree in Computer Science
2021 - 2023
Universidad Siglo 21, Córdoba, Argentina
Systems Analyst
2018 - 2021
Universidad Siglo 21, Córdoba, Argentina
Professional Experience
Commercial Analyst
2020 - Present, at YPF S.A.
City of Buenos Aires, Buenos Aires Province, Argentina
- Key Achievements: Survey, extraction, transformation, and migration of over 20,000 clients from AS400 to SAP.
- SAP S4 Hana Analyst. Process survey. Functional analysis. Security and roles. Integration with other systems. FIORI applications. Agile methodology. Normalization of large databases using Power Query. Development of scripts in SAP for massive data extraction, modification, and migration. Development of presentations and instructional materials. Conducted internal training sessions. Post-implementation analyst, tester of improvements and new functionalities. Firefighter role.
Commercial Administrative Coordinator
2018 - 2020, at YPF GAS S.A.
City of Buenos Aires, Buenos Aires Province, Argentina
- Key Achievements: Coordination of the team responsible for monitoring cash flow, enabling better decision-making regarding investments as well as agility in the payment process to suppliers, successfully reversing the company’s financial results. Implementation of processes for improving administrative tracking circuits for collections, certifications, and stock monitoring.
- Administrative Management Control. Development and monitoring of dashboards in Power BI. Development of predictive cash flow. Stock control monitoring. Development of automated tools integrated with Excel, SharePoint, and Power Apps. Management of major clients and suppliers.
Multiple Role Experience
2003 - 2018, at YPF S.A.
City of Buenos Aires, Buenos Aires Province, Argentina
- Key Achievements: Coordination and Monitoring.
- TRAINING ANALYST: Management of the virtual campus (Moodle). DBA. User and course management (CRUD). Reporting. Management Control.
- CUSTOMER MANAGEMENT ADMIN COORDINATOR: Coordination of a team of 5 Analysts, DBA. Parameterization of customer segmentation and updating of commercial structures. Data normalization.
- MULTI-SEGMENT CUSTOMER ADMIN COORDINATOR: Coordination of a team of 9 Account Executives, responsible for managing the accounts of the company's major clients, overseeing supply management and current account maintenance, follow-up tasks, and management control. Development of management and control tools.
- HEAD OF OPERATIONS & E-COMMERCE FOR CUSTOMER SERVICE: Call center coordination, managing a team of 270 people. Staff management. Metric tracking. Management of IVRs, Extranets, and Portals. Management of campaigns and email marketing actions. Expense distribution. Coordination of Security, Maintenance, and Cleaning tasks for the building.
- CUSTOMER SERVICE SUPPORT COORDINATOR: Coordination of a team of 8 people responsible for the intake of new services to implement. Information gathering, analysis, development, and management of procedures, start-up, operational follow-up, interaction with the various commercial areas of the company.
- COMMERCIAL TECHNOLOGIES ANALYST: Design and development of intranets in SharePoint for different marketing areas in Argentina. Macro programming in Office suite and tools with Visual Basic, HTML, JavaScript.
- COMMERCIAL REPRESENTATIVE: Customer and supplier telephone support. Preparation of reports via Data Warehouse. Creation of queries in SQL Navigator, Discoverer, and Access.
- PROVISION ORDER ACTIVATOR: Analysis of customer account status (AS400 and SAP).
- TRAINER: Preparation of procedures, instructions, and manuals.
Portfolio
Welcome to my Portfolio!
Here you can explore a selection of my key projects showcasing my expertise.
Each project reflects my dedication to solving complex problems and delivering high-quality solutions.
Dive in to see how I bring creativity and technical skills together to create impactful results.
- All
- Web
- VBA
- SAP
- Sharepoint
- PowerApps
- PowerQuery
- PowerPoint
Services
Based on my knowledge and experience, I offer a range of services below, each designed to deliver effective and customized solutions to meet your business needs.
Data Migration and Transformation
Specialized services in data migration and transformation from legacy systems to modern platforms such as SAP. Surveying, extraction, transformation, and normalization of large volumes of data.
SAP Script Development and Automation
Creation of SAP scripts for mass data extraction, modification, and migration, enhancing efficiency in data management and processes. Creation of automated tools integrated with Excel, SharePoint, and Power Apps to enhance efficiency in administrative and management tasks.
Data Visualization and Dashboard Development
Development of interactive dashboards and control panels using Power BI, enabling clear and effective data visualization for strategic decision-making.
Administrative Process Optimization
Optimization and implementation of administrative process improvements to streamline decision-making and operational efficiency.
Training and Education
Internal training services in the use of SAP and other technological tools, including the creation of manuals, guides, and course delivery.
Programming and Web Development
Programming of applications and web tools using Visual Basic, HTML, and Javascript, as well as the development of solutions based on macros and scripts in Office.
Contact
Thank you for visiting my site!
I'm available for inquiries, collaborations, or just to chat about interesting projects.
Location
Buenos Aires, Argentina
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